Privacy Policy

Privacy Policy

Effective Date: 1-1-2025

Silver Birch Engraving Co. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information from you:

Personal Information:

Name, email address, phone number, shipping address, billing address, and payment details when you place an order or contact us.

Non-Personal Information:

Browser type, IP address, and other technical data collected automatically when you visit our site.

Optional Information:

Information you provide for personalization, such as names, dates, or messages for engraving.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders.
  • Provide customer support.
  • Personalize your experience.
  • Improve our website and services.
  • Send promotional emails, if you opt in to receive them.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following circumstances:

  • With Service Providers: To process payments, ship products, or manage marketing campaigns.
  • For Legal Reasons: To comply with laws, regulations, or legal requests.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze site traffic and improve functionality.
You can manage or disable cookies through your browser settings. However, some features may not function properly without cookies.

5. Data Security

We take reasonable precautions to protect your information:

  • Secure payment processing.
  • Encryption of sensitive data.
  • Regular security updates to our systems.

Despite our efforts, no system is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications by clicking the "unsubscribe" link in our emails.
  • Request details about how your data is used.

To exercise these rights, contact us at info@silverbirchengraving.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

8. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact us at: